Pepa Stationery owner Ami Muir is helping to put a little good back into the world.
“We’ve all got a responsibility to do that,” she says.
“It makes such a difference, rather than just go through the chores of everyday life. When you are doing the good things, it feels so much better.”
At Pepa Stationery, kindness starts behind the scenes.
“Your people are your business. You might be running things behind the scenes but people are always going to remember the service they had. Any business that is service focussed - people are going to remember that aspect of it,” says Muir.
“If your staff are not happy, then you don’t really have a business.”
Staff are able to talk to Muir about absolutely everything - ideas and concerns.
“We have a very open dialogue.”
Muir knows that when her small team are in a good place, it flows out onto the shop floor.
“It’s really important that they are happy because it is a place I want other people to feel happy in as well.
Muir opened the store in October 2017.
When it comes to health and wellbeing best-practise, the business woman doesn’t pretend to have the answers.
“We’re just trying and that’s what everybody should be doing - just giving it a go,” she says.
“I don’t know what the right thing to be doing is but I am just doing what feels good and that’s a nice way to run a business. It’s something that everybody can do - do what feels right.”